These privacy terms explains how neroxtrade ("we") amasses, uses and protects your personal data across our site and platform. We serve as the data controller for these data.
Data we collect. Identity and contact data and comparable identifiers alongside KYC paperwork mandated by law. Additionally stored: execution and account history, device data and helpdesk threads. EU/UK legal grounds: contract fulfilment, legal duty, plus legitimate interest.
How we use data. Managing your account, clearing trades, meeting compliance, countering fraud, and securing systems, plus consent-based product messages carrying an instant opt-out.
Who sees data. Data goes only to operating vendors (custody, payment, verification), regulators on lawful demand, and anonymised analytics. Personal data is never sold.
Retention & security. We retain data through account lifetime and legal windows (commonly five to seven years for trades). Protection: AES-256 at rest, TLS 1.3 in transit and ISO 27001-audited access limits.
Your choices. Viewing, correction, export, erasure and objection requests can be made through [email protected]. Replies respect statutory timelines.